Malcolm Smith is the founder and CEO of Victory Lab/Micro-Clean (VLMC), a Texas-based building services firm providing hygiene solutions for environments where health is more important than aesthetics. Malcolm collaborates with the Indoor Health Council to enhance VLMC’s interactive staff training, focusing on advancing best practices informed by cognitive research.
Show, Tell, Teach: Elevating EVS Training Through Cognitive Science and Performance Coaching
April 25th 2025Training EVS workers for hygiene excellence demands more than manuals—it requires active engagement, motor skills coaching, and teach-back techniques to reduce HAIs and improve patient outcomes.