Niobis Queiro, MBA, (queirogroup.com) is the CEO of the Queiro Group, a consulting and coaching agency specializing in assisting health care professionals in improving patient care. Queiro has 3 decades of experience in the health care industry in revenue cycle, finance, and technology. As a certified energy leadership practitioner, Queiro helps individuals and teams set and achieve goals and cultivate a community culture. She is also the author of Joy Notes: Balancing the Trauma with Triumph, in which she chronicles her resilience through personal losses and health crises, including a near-death experience.